The i3-MARKET project, as much as any other ongoing R&I initiative, was heavily affected by the global COVID-19 pandemics. Both internal and external communications were influenced. 

However, a timely risk management and agile responsiveness allowed i3-MARKET project consortium to develop effective internal communication among the partners and successful external communication campaigns.

The steps:

Identify processes – This task is usually done by the project coordinator who has the best overview of all activities in the project. This step calls on mapping all the processes that are happening simultaneously in the project and the interaction between different processes.

Identify potential risks to processes – It allows us to clearly identify where the interaction between different partners and/or stakeholders is needed and whether they can be affected by all the implications of global pandemic (e.g., travel restrictions, social distancing, solely online communication, etc.).

Design response measures – For those processes that were identified in the second step as being in risk. While some of these measures have been already considered as a part of project’s overall risk management measures, others require some creativity and flexible response.

Identify the BarriersA risk management for the risk management. It is necessary to consider early on all possibilities, advantages and disadvantages of the measures implemented in order not to lose time and not to attribute a lot of effort where it does not pay off. For instance, during the first wave of COVID-19 many projects jumped on organising an excessive number of webinars, which caused a general fatigue from the online events and people were simply tired and not willing to attend them anymore.

Find countermeasures – Implies a need to think of future mitigation measures should some barriers appear while managing COVID-19 implications. For instance, if the fourth step has foreseen that a fatigue of the online events could be a barrier, then the fifth step would look for potential solutions, such as recording online events, thus allowing people to watch later only some parts which they are most interested in.

Implement and monitor – Implement everything that has been planned and suggests to closely monitor the progress.


COVID-19 Free Resources

We all know how difficult is to combine professional activities with personal life living at home. In “the COVID-19 Free Resources” you can find information that can guide you or any other individuals that want to start or prepare themselves to scenarios of working from home, either for recommendation, necessity (i.e. a pandemic outbreak like COVID-19) or by personal initiative.

The COVID-19 Free Resources are provided in the form of resource kits, experiences, best practices and recommendations and their aim to maintain in good level our living standards and interpersonal conditions with family or the people with whom you are living and sharing common indoor spaces.

COVID-19 Resources are distributed in the form of series of articles that can guide/help you in the difficult journey towards Learning, Working and Living from Home, by using multiple views and based on experiences we have built these easy-to-read documents to make your journey less painful and at the same time find your way to work from home more efficiently amid COVID-19

All the collective information presented is the result of active participation of individuals that voluntary provided their experience and we build based on consensus these experiences to share. This information is made available with the objective of sharing experiences, being more effective and making sure that you are prepared for a working from home scenarios and that the working from home conditions don’t affect daily activities negatively.

COVID-19 Guidelines for Individuals and Communities in Confinement

We have produced the below resources in draft form – they are living documents and will be refined as we learn from our experiences of handling the pandemic, but we believe it is important that such guidance be available already.







Virtual room and chat

The impact of the COVID-19 crisis has meant that i3-MARKET has refocused the dissemination efforts online. Therefore, we haven’t had the chance to properly display this material in person. In the meantime, you can download and use the material to learn more about the project here

Want to know more? Chat with us through Slack to learn all about the i3-MARKET Backplane!

Disclaimer and Acknowledgements

We acknowledge the scientific community and active researchers for their participation and inputs provided to create and validate this document alike the feedback received. The main purpose of these COVID-19 resources are to be used as support for going into the process of Working from Home and eventually every individual with the correct understanding and application of normal criteria adapts your own methodology based on The 7 Key Confinement Process Guidelines introduced and explained in the Confinement Adaptation Kit.

We provide this information for free distribution under a creative commons licence with no liability or responsibility of any type towards its authors and with the clear understanding that its content and ideas can be extended, modified, altered.

Authors acknowledge the support from European Commission under H2020 i3-MARKET project and NGI Explorer project. It is important to highlight that any official information and recommendations provided from official sources must be followed and this document does not interfere or surpass any official information provided by any of the health institutions, organisations or governmental authorities in your country, state or your local area.

Any contributions and/or feedback please visit the “About Us” section.


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The i3-Market project has received funding from the European Union’s Horizon 2020 Research and Innovation Programme under grant agreement no. 871754.